Your safety is our top priority. Follow these guidelines for secure transactions and interactions.
Check seller ratings, reviews, and verification status before making a purchase.
Communicate with the seller through our platform to clarify product details and condition.
Ask for additional photos or videos to verify the product's actual condition.
Request receipts, warranty cards, or proof of purchase for expensive items.
Complete your profile verification to build trust with potential buyers.
Upload high-quality photos from different angles showing the actual item condition.
Include all relevant details, specifications, and any flaws or wear.
Respond to buyer inquiries quickly and professionally.
Never share your personal address. Use campus-designated meeting spots or public locations for transactions.
Select campus-designated safe zones or public, well-lit areas
Never meet alone. Bring a friend or let someone know your plans
Schedule meetups during daylight hours whenever possible
Each campus has designated safe transaction areas. These include:
Never share your address, financial information, or student ID number with other users.
Create unique passwords for your account and enable two-factor authentication if available.
Avoid using public Wi-Fi for transactions. Use a secure, private connection.
Regularly update your browser and operating system for security patches.
Always look for these indicators of secure connections:
| Red Flag | Description | What to Do |
|---|---|---|
| Too Good to Be True | Extremely low prices for high-value items | Research market prices, ask for verification |
| Pressure Tactics | Urging immediate payment or decision | Take your time, never rush |
| Payment Outside Platform | Requesting payment through unofficial channels | Only use platform-approved payment methods |
| Vague Descriptions | Lack of specific details or photos | Request more information, walk away if unsatisfied |
Call 112 or 999
For immediate danger, medical emergencies, or crimes in progress
Available 24/7 on all partner campuses
+254 708 909 399
Report safety concerns or suspicious activity
+254 708 909 399
Each campus has dedicated security and support services. Check your campus website or student portal for specific contact information.
Report any of the following immediately:
Contact campus security for immediate safety concerns